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Online Clinical Communications Workshop 15 & 16 July 2020

$495.00 inc. GST

Webinar is scheduled on 15 and 16 July from 9.30am - 12.30pm.

This accredited for CPD Workshop is delivered online (by Zoom) in two by three hour sessions that aim to equip participants with the knowledge and skills to communicate more effectively in healthcare settings. In particular it aims to enhance the ability to use appropriate language to have the impact intended during clinical interactions.

It will provide reflective and experiential learning opportunities to support the learner during challenging and complex communication scenarios such as discussing bad news and shared decision-making. It will also assist participants to recognise and respond appropriately to the emotions felt by others.

This workshop is of particular relevance to medical practitioners from other than English speaking backgrounds.

Learning outcomes will enable participants to:

  • implement the principles which underlie the disclosure of bad news to patients and family members in the local medical context;
  • apply a simple framework for breaking bad news and engaging in difficult conversations with patients and family members;
  • use language and other skills such as silence, gaze, gesture and body language to offer empathic responses that resonate accurately with the patient's emotions and feelings;
  • bring the patient’s ideas, concerns and expectations into the interaction to achieve a patient-centered approach to the consultation.

This workshop has a pre-reading module ’Communication in Healthcare’ which will be made available prior to the workshop.  It also has a predisposing activity completed at the start of the workshop and a reinforcing activity completed at the end of the workshop.

Testimonial from our 16 March 2020 workshop: 

Good Afternoon Mark,

I'm just writing to express my immense delight in having attended the Clinical Communication workshop yesterday. I got more than what I was hoping for. Thank you for making it available as a one day opportunity. Please convey my thanks and appreciation for Dr Catherine and Chloe.


Dr. Hafsah Khan

Testimonial from our 28 May 2020 workshop:

"The training was very helpful in terms of improving my clinical communication skills. I would definitely recommend this course to my colleagues". Dr Aaranie. 

Continuing Professional Development:
This workshop is accredited for 40 Accredited Activity points with RACGP and 9 PDP Units with ACRRM. 


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